Booking Policy
We understand that things can happen that can make you cancel your ride. Our policy states that passenger canceled rides will not be refunded. We can reschedule for a later date if you desire. If we canceled the ride ourselves then we will return all funds back into your account 100%. We will review all canceled, rescheduled and/or refunded rides by owner.
No refund if the passenger pays for the ride and does not use the services.
No refund if the passenger was disrespectful to the driver or other passengers.
No refund if the passenger did not show up for the pickup and/or drop location.
No refund if the passenger changed the pickup and/or drop off location and did not show up.
No refund if the passenger did not call and text to verify pickup location.
No refund if the passenger's flight is canceled or delayed. Review by owner for reschedule or refund.
No refund for unplanned leave.
Note: Policies can change without notice. We will do our best to notify passengers of any changes. If you have any questions or concerns about our policy please contact Wilgo On The Go Transportation (205) 722-6186 Ext 101
Terms and Conditions
Please read these terms and conditions carefully before using Wilgo On The Go's app operated by Wilgo On The Go Transportation Service LLC.
By using Wilgo On The Go Transportation Service LLC's application, you certify that you have read and reviewed this agreement and that you comply with its terms.
You agree that all materials, products, and services rendered via this app are property of Wilgo On The Go Transportation Service LLC, affiliates, employees, and/or licensors including all copyrights, trademarks, patents, logos, and other intellectual property. You also agree that you will not replicate or redistribute Wilgo On The Go Transportation Service LLC's intellectual property in any way including, but not limited to, electronic, digital, or new trademarks registrations.
By using Wilgo On The Go Transportation Service LLC's app, you agree to the laws of the state, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any form that might come between Wilgo On The Go Transportation Service LLC and you.
Any dispute related to your visit to our website or to services you purchase from Wilgo On The Go Transportation Service LLC shall be arbitrated by state and federal courts and you consent to the exclusive jurisdiction and venue of such courts.
Wilgo On The Go Transportation Service LLC is not liable for any damages that may occur to you or your property as a result of your misuse of our app. Wilgo On The Go Transportation Service LLC also owns the right to terminate any user accounts at any time for any reason. For additional details regarding this section of the terms and conditions, please see the declaimer section of the application.
Wilgo On The Go Transportation Service LLC owns the right to the content of this application and reserves the right to edit, update, and/or modify the terms and agreement associated with this application at any time. Users will be notified regarding any updates via email.
The terms and conditions are an understanding between Wilgo On The Go Transportation Service LLC and you (the application user), and supersede all prior agreements regarding the use of this app.
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